Effective date: 16 September 2026

Information we collect

When you contact us, we may receive your name, business email, company, country or target market, buyer type, application, expected quantity or project area, requirement details, and any files or messages you send by form, email or WhatsApp.

How we use it

We use this information to respond to enquiries, assess product, document and supply requirements, prepare relevant follow-up, and maintain business records connected with the enquiry.

Storage and service providers

Enquiry information may be stored on our website server and processed by email delivery, hosting or communications providers that support the enquiry process. We take reasonable measures to limit access to people and providers who need it for these purposes.

Sharing

We do not sell enquiry information. We may share it with service providers that help us operate the website or communicate with you, or where disclosure is reasonably required for legal or security purposes.

Retention

We keep enquiry and business correspondence only for as long as reasonably needed for follow-up, legitimate business records, dispute prevention or legal requirements.

International processing

Because we work with international buyers and service providers, information may be processed in countries other than your own. We use it only for the purposes described above.

Your choices

You may ask to access, correct or delete personal information connected with your enquiry, subject to any information we must retain for legitimate business or legal reasons.

Contact

For privacy questions or requests, email [email protected].